For deliveries within Germany – unless otherwise specified in the product description – the following payment methods are available:
Credit Card
PayPal
Invoice Payment (available exclusively for internal orders from the University of Hohenheim)
For international orders – unless otherwise stated in the product description – we offer the following payment methods:
Credit Card
PayPal
Shipping Fee: Flat rate of €6.50 per order (mainland only)
Island Surcharge: Additional €5.00 for deliveries to German islands
Free Shipping: For orders over €70.00 within Germany
Minimum Order Value: €15.00 for consumer orders
We ship to the countries listed below. Depending on the size of your order, shipping is carried out via UPS or a freight carrier. Shipping costs are flat rates per parcel (up to 4 kg):
Zone 1 – €15.00
Belgium, Luxembourg, Netherlands, Austria, Czech Republic
Zone 2 – €25.00
Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Hungary
Zone 3 – €45.00
Norway, Switzerland
Zone 4 – €75.00
Bosnia-Herzegovina, Canada, Russia, Serbia, Turkey, USA
Zone 5 – €100.00
Argentina, Australia, Brazil, China, Chile, Hong Kong, India, Indonesia, Japan, Malaysia, South Korea, Taiwan
Note: For deliveries outside the European Union, additional charges may apply (e.g. bank transfer fees, currency conversion fees, customs duties, import taxes). These costs are the responsibility of the customer.
If you would like to have your order shipped to a country not listed above, please contact us in advance via email at unimerch@der-hagemann.de.
Please include the desired product, quantity, and full delivery address (including country and postal code). We will promptly inform you whether shipping to the requested country is possible and advise you of the applicable shipping costs after consulting our logistics partners.
The standard delivery time within Germany is 1–2 business days. No deliveries are made on weekends or public holidays. If an item is temporarily unavailable or has an extended delivery time, this will be clearly stated on the respective product page.
The standard delivery time for international shipments is 5–7 business days. Deliveries are not made on weekends or public holidays. If a product is temporarily unavailable or requires a longer delivery time, this will also be indicated on the product page.